We are proud to announce that we’ve eclipsed the 200 review mark on Angie’s List. The Most Reviewed, the Highest Rated and Most Trusted Disaster Restoration Company in the business!!!
Storm Water Backing Up
In many older houses with basements (mostly pre-1980), there is a perimeter foundation drain outside the exterior wall, at the level of the basement floor, next to the footings at the time the house was built. A pipe was usually installed from the perimeter foundation drain to the street where it was connected to the city storm sewer system.
This can become a problem as the city storm sewer system becomes too small when more development causes more rain runoff. When this happens, the rainwater in the sewer system can get so high that water flows backwards toward the house.
Usually, the installation of an interior perimeter basement drain system connected to a sump pump will take care of the problem. If it doesn’t, the (more expensive) alternative is to dig up and cap the pipe that is running from the house to the street from the perimeter foundation drain. However, this is not always possible; many times, this pipe is also draining sanitary waste from toilets and sinks in the house.
Sewer Water Back Up
If the water is coming up through floor drains or sink drains in the basement, then the problem is often water backing up from the municipal sanitary sewer system. During heavy rains, combined sewer systems can become overwhelmed with water. This can cause sewer water to back up in the system and sometimes into homes.
There are other possible explanations, too. Sewer backups can be caused by individual service lines being plugged by grease, waste, tree roots, breaks in pipes or saturated ground. Sewer mains can also be plugged by vandalism or large items dropped down manholes. This kind of flooding is an enormous problem for homeowners, as it’s largely out of your control and probably means fecal waste backing up into basements. Not only is it disgusting, but it can also be a serious health hazard.
In order to keep your individual lines clear, you can install backflow preventers that help stop sewer water from flowing backward into the house. Proper maintenance of your individual lines – for example, pouring tree root killer down your toilets once a year – can also go a long way in preventing sewage backups. Still, the problem is often out of your control. Sewage in your basement means a major cleanup and a lot of uncertainty about future problems. If it’s something you’ve seen in your home, you’ll have to get your city government involved. At the very least, be aware of the problem and don’t leave anything valuable near your downstairs drains.
In the mold remediation and water damage restoration business, there’s many pieces of equipment that are vital to completing a job. Mold Remediation will use equipment like Air Machines, (Scrubbers and Negative Air), HEPA vacuums, Fog machines etc. While Water Damage Restoration will use equipment such as Turbo Fans, Axial Fans, Dehumidifiers and more. So why is this important for a home owner to know? Because without the proper upkeep of this equipment, your home or business could be subject to cross contamination, improper removal of mold, and structures that aren’t dried correctly. Many companies new and old alike, will buy used equipment from large franchise outfits that have already used them for several thousand hours. One location will purchase the equipment, and then sell it to a newer franchise and so on, before it’s finally dumped back into the market, where smaller companies purchase them for pennies on the dollar. These machines have been used for several years and can log up to thirty thousand hours of use or more, and now are being brought to your home. Is this always a bad thing? Not necessarily. But the chance that these pieces of equipment have been maintained properly throughout the years is very minimal. Which brings us to another point.
Many companies even with newer equipment, do not maintain them properly. It is completely fine for a home or business owner to inspect the equipment being used. For air machines, new filters should be visible for each job. Contractors who arrive to a job with dirty filters are already risking cross contamination by just introducing that machine into the home even before turning it on. All equipment should be clean and free from dirt or soot, while fans and dehumidifiers should also be pushing out the appropriate amount of air. When fans are nearing the end of their life cycle, they’ll tend to make a lot of noise, push out a minimal amount of air and drain your electric. You can always get a hint of the caliber of contractor you’ve hired from the type of equipment being used and how well it’s maintained. If they can’t maintain their own equipment, how could they do a good job in your home?
Ignoring the importance of regular maintenance to your gutters and roof could eventually lead to several thousand dollars worth of interior damage. This damage could result in mold growth, and structural issues within the home. As seen in the pictures below, a clogged gutter, (filled with just leaves), resulted in severe interior water damage and mold growth, while also compromising the sheathing. The drywall and insulation needed to be removed, the sheathing had to be treated and the interior was structurally dried, all because of poor maintenance. Remember, the coming of summer doesn’t just mean a change of weather. It also is a reminder of several household maintenance items that should be addressed.
In situations where customers call us in regards to water damage on a wall, that later reveals extensive wood rot from the interior, they’re now dealt with a much more serious issue than they ever thought. As an example, we completed a water damage restoration job in a back bedroom of a row home in Center City Philadelphia. The home was only a few years old, and the rear was comprised of stucco. When the initial cut was made into the drywall, the rot was so bad that we could see the stucco from the interior of the room. This resulted in not only an extensive mold job, but also forced the customer to have the stucco completely pulled down and replaced, since it wasn’t properly installed by the builder.
In another example, we did a home where the siding was improperly installed and the same situation and result came about. So what can you do? If you’re a new home owner purchasing a brand new construction home, don’t get fooled into thinking that you’re not susceptible to these kinds of damages just because your home is “brand new.” Remember, a home built in the 1920’s was built out of stone and brick and meant to last. Most new construction homes today are built of wood and other cheap products and are meant to be a profit.
Another tip, is not to ignore an issue and allow it to fester into a major one. This is something I continually preach. Small water damage or mold growth problems will eventually become huge issues if left untreated and completely ignored. And if you’re planning on remodeling or upgrading, a lot of these issues start with poor choices of contractors, so it’s vital that your vetting process is very thorough.