After the movie Sunshine Cleaning there was a burst of new and old companies alike starting to offer Crime & Trauma Scene Cleanup. But as they took the 3 to 5 day course, they soon learned of the vast amount of equipment needed to complete these projects properly, while also learning how difficult it is to get into this type of work. Surely they wouldn’t tell you this as a class description, otherwise no one would show. There are so many varieties of companies that offer this service now, from general contractors to maid services and even fire fighters and paramedics who start the businesses through a family member or friend and casually leave a card. But what is the truth you need to know to about this service if your unfortunate enough to ever need it?
First things first, 90% or more of companies that offer Crime and Trauma Scene Cleanup or CTS Decontamination, have actually never performed one job. Not a one. Because a vast majority of this work comes directly from insurance companies, most of the franchises or approved vendors that have direct dealings with adjusters are the ones to get the jobs. The other very few Crime and Trauma Scene Cleanup jobs that are out there either get done by the home owner because they’re unaware that this business exists, or by companies that heavily advertise. Over 90% of our Crime and Trauma Scene Cleanup jobs do come directly from the insurance companies because they have little trust in franchises and have dealt with us before, since all complicated mold remediation and/or water damage restoration jobs that the franchises pass on or again are not trusted to do are given to us by the likes of Chubb, Hartford, Pure, Amica, etc. I’ve also spoke to workers from other companies or interviewed them for positions who admit they’ve never completed one job, or ever heard of one getting done. So what would be some questions you can ask a company prior to hiring them?
- Are you certified in Crime and Trauma Scene Decontamination?
- What other certifications do you have for this type of work? (Let them answer this question since there is 7 other courses to pass prior to earning complete certification)
- Do they carry the appropriate insurance for this type of work? (There is a certain addendum on a policy for this type of work and you should call their carrier to be certain)
- Ask to see the their OSHA Compliancy, DOT & EPA paperwork which should be in every work vehicle at all times.
- Ask them where do they drop off the medical waste which is always a question that stumps everyone who claims to be in this business because they are so very few facilities that will take waste from contractors.
- Ask for references, since you can’t ask for pictures, or check reviews online detailing their experience in this field.
You never want to be in a position to need Crime and Trauma Scene Cleanup services, but if you do, what you wouldn’t want is to have someone not perform the service correctly only to find left over materials, or worse, medical waste/matter left behind. And remember, if they’re not properly trained or certified, you’re also at risk of being liable if they should make a mistake and contaminate themselves by contracting Hepatitis, HIV or any other bloodborne pathogen from potentially infectious materials. We at Mold Solutions & Inspections are fully certified in Crime and Trauma Scene Decontamination, have all the necessary insurance and paperwork and have performed many suicide cleanings, crime scenes cleanups, belatedly discovered body or decomposition cleanings, vehicle decontamination, hoarding, animal infestations, jail cell decontamination, fingerprint cleaning, etc.